3 Simple Ways to Resolve Epson Scanner Communication Problems

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Are you bothered about fixing your Epson Scanner Communication issue? Are you frustrated for not being able to use your Epson Scanner?

When an Epson scan unable to communicate with scanner then it means there is a lack of data transfer between the scanner and computer. In maximum cases, there is hardware and software problems.

Possible causes why Epson scan is unable to communicate with the scanner –

  • Error maybe related to printer or scanner driver.
  • Maybe due to corruption of printer driver.
  • Maybe due to wrong configurations of scanner, this issue arises.
  • Maybe due to Epson scanner settings issues, network issues or administrator’s permission related issues.
  • Maybe you are using old version of scanner driver.

3 Easy Fixes to Resolve Epson Scanner Communication issue –

Correct IP address –

Enter right IP address in Epson Scanner settings. An incorrect IP address disables the EPSON scan from connecting to scanner. Follow below steps to fix incorrect IP address issue –

  • Press Windows + E simultaneously to go to the drives menu.
  • Now right-click on Epson scanner and from popup menu, select ‘Properties’ option.
  • Now from Properties window, copy the IP address of your device.
  • Open Epson scan settings window.
  • Delete all existing scanners under ‘Network Scanner address’ option.
  • Now click on Add button and copy IP address of your desired device in corresponding field next to Enter address.
  • Now click on OK button and check whether the Epson scanner communication error is fixed or not.

Run Epson Scan with Administrator Rights –

  • Right click on Epson scan and click on ‘Properties’ tab from which Epson scan properties window will open.
  • Now select Compatibility tab.
  • Mark the checkbox after encountering ‘Run this program in compatibility mode for’ option.
  • Now open the drop-down menu in this option and select the Windows OS you have on your PC.
  • Mark the checkbox before ‘Run this program as an administrator’ option and select OK button.
  • Now check whether your error has been resolved or not.
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 All programs which requires information from an output source need administrative rights which is why its important to run applications with administrative rights. This will let you perform tasks easily without any restrains or security checks.

Update the Epson scanner driver –

When your scanners has been outdated or expired drivers, then Epson scan unable to communicate with scanner. Follow below steps to resolve this-

  • Type ‘devmgmt.MSc’ command in run command box -> click Enter.
  • Your Device Manager window of your system will be opened.
  • Now go to Devices -> Imaging Devices option.
  • Select Scanner’s hardware icon and right click on it.
  • Click on Update Driver option.
  • Now select ‘How do you want to search for drivers’ option.
  • Now follow the instructions given on the screen and restart your system after completion of installation process.
  • Incase your scanner is integrated with your printer then you can update your printer driver.

Conclusion –

If you are still struggling with same problem then you need to contact Epson Printer & scanners technical support services. They will guide you properly.